AM: Johan van Tienen · Last contact: 11d ago · ID: ACC-035
ACCOUNT HEALTH
Health Score
93
Monthly Volume
€147K
-3% vs. prior month
Days Since Contact
11
Last: email 11d ago
Contract
11mo
Renewal: 2027-07-06
SIGNAL TIMELINE
New market entry
ClayCompany announced expansion into new geographic markets. Payment infrastructure needs expected.
Last AM contact
EmailQuarterly check-in email. No reply received.
QBR completed
SalesforcePositive meeting. Action items assigned and tracked.
Monthly volume review
AdyenVolume within expected range. No anomalies detected.
segment
Platform
region
DACH
RECOMMENDED ACTIONS
1. Propose payment methods
New market entry detected — recommend local payment methods for the region
KEY CONTACTS
Tom Baker
CTO
CONNECTED SYSTEMS