AM: Johan van Tienen · Last contact: 10d ago · ID: ACC-032
ACCOUNT HEALTH
Health Score
81
Monthly Volume
€106K
+20% vs. prior month
Days Since Contact
10
Last: email 10d ago
Contract
30mo
Renewal: 2029-01-26
SIGNAL TIMELINE
Contract renewal soon
SalesforceContract renewal approaching. No QBR scheduled in recent weeks. Renewal preparation recommended.
Last AM contact
EmailQuarterly check-in email. No reply received.
QBR completed
SalesforcePositive meeting. Action items assigned and tracked.
Monthly volume review
AdyenVolume within expected range. No anomalies detected.
segment
Platform
region
Benelux
RECOMMENDED ACTIONS
1. Prep renewal strategy
Contract renews in 30 months — start negotiation prep
KEY CONTACTS
Sarah Kim
Head of Engineering
Anna Müller
Head of Product
CONNECTED SYSTEMS