AM: Johan van Tienen · Last contact: 5d ago · ID: ACC-006
ACCOUNT HEALTH
Health Score
65
Monthly Volume
€257K
+6% vs. prior month
Days Since Contact
5
Last: email 5d ago
Contract
8mo
Renewal: 2027-04-07
SIGNAL TIMELINE
No AM contact
SalesforceNo AM touchpoint recorded in over 30 days. Account health score declining.
QBR completed
SalesforcePositive meeting. Action items assigned and tracked.
Monthly volume review
AdyenVolume within expected range. No anomalies detected.
segment
Financial Services
region
UK
RECOMMENDED ACTIONS
1. Re-engage account
5 days since last AM contact — schedule touchpoint
KEY CONTACTS
Tom Baker
CTO
CONNECTED SYSTEMS