AM: Johan van Tienen · Last contact: 16d ago · ID: ACC-004
ACCOUNT HEALTH
Health Score
68
Monthly Volume
€443K
+7% vs. prior month
Days Since Contact
16
Last: email 16d ago
Contract
4mo
Renewal: 2026-12-08
SIGNAL TIMELINE
Contract renewal soon
SalesforceContract renewal approaching. No QBR scheduled in recent weeks. Renewal preparation recommended.
New market entry
ClayCompany announced expansion into new geographic markets. Payment infrastructure needs expected.
Last AM contact
EmailQuarterly check-in email. No reply received.
QBR completed
SalesforcePositive meeting. Action items assigned and tracked.
Monthly volume review
AdyenVolume within expected range. No anomalies detected.
segment
Financial Services
region
UK
RECOMMENDED ACTIONS
1. Prep renewal strategy
Contract renews in 4 months — start negotiation prep
2. Propose payment methods
New market entry detected — recommend local payment methods for the region
KEY CONTACTS
Sarah Kim
Head of Engineering
Peter Schmidt
Dir. Finance
CONNECTED SYSTEMS